Shelley has been the only person i have let cut my hair for as long as I can remember but everyone there is great! They are quick to get you in if you need an appointment quickly, you prepay for your next appt. Everyone is super friendly! The ladies do great hair! I highly recommend this place! They are not overpriced like other places! They do just about everything hair wise including extensions, perms, coloring, highlights etc. You need an updo, going from long to short.. short to long, no problem They have you covered! I'll say this.. I'm super picky about my haircut because I keep it short all around but a bit chunkier in places in the front with my bangs longer and blended in.. Shelley has never once complained about my pickiness, after about 20 years she's used to it lol! My hair is super thick and she thins it out to my liking! All the ladies are super friendly! I won't go anywhere else, even though gas is what it is and this place is a good 30 minutes from me, it's worth it!